Shipping policy

Last Updated: October 27, 2026

At Zynovo, we want to make your shopping experience simple, convenient, and enjoyable. We offer free shipping on eligible orders so you can shop with confidence without worrying about additional shipping charges.

1. Free Shipping

Enjoy FREE SHIPPING on eligible orders placed through our website. The shipping cost will be displayed as free at checkout when your order qualifies.

There are no additional shipping charges for eligible standard shipping orders.

2. Order Processing Time

Orders are typically processed within 1–3 business days after being placed.

Please note that processing times may be longer during holidays, promotional periods, or due to unforeseen circumstances.

You will receive a confirmation email after placing your order.

3. Shipping & Delivery Times

For orders shipped within the United States, our estimated delivery timeframe is:

Order Processing: 1–3 business days
Estimated Shipping Time: 5–10 business days
Estimated Total Delivery Time: 6–13 business days

These timeframes are estimates and are not guaranteed. Actual delivery times may vary depending on your location, product availability, shipping carrier, weather conditions, and other circumstances beyond our control.

4. Order Tracking

Once your order has been shipped, you may receive a shipping confirmation email containing your tracking information.

Please allow 24–72 hours for tracking information to become available or update after receiving your tracking details.

5. Shipping Delays

While we do our best to ensure timely delivery, delays may occasionally occur due to carrier issues, severe weather, holidays, customs procedures, or other unexpected events.

Zynovo cannot guarantee delivery by a specific date unless explicitly stated at checkout.

6. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

If you notice an error in your shipping address, please contact us as soon as possible. We will do our best to assist you before the order is processed or shipped. Once an order has shipped, we may be unable to change the delivery address.

7. Lost, Delayed, or Damaged Packages

If your order appears to be lost, significantly delayed, or arrives damaged, please contact our customer support team. We will review the situation and work with you to determine the appropriate next steps.

Please retain any relevant packaging and delivery information if your order arrives damaged.

8. Multiple Shipments

If you order multiple products, your items may arrive in separate packages depending on product availability and fulfillment locations. You will not be charged additional standard shipping fees for eligible orders.

9. International Shipping

Our shipping availability depends on the destinations supported at checkout. Any applicable shipping charges, duties, or taxes will be communicated where applicable.

Customers are responsible for any import duties or taxes that are legally payable by them, unless otherwise stated at checkout.